Subject to the right of Consumers to return goods for refund under The Consumer Contracts (Information, Cancellation and additional charges Regulations 2013) apply, We do not sell products on a trial basis. Customers are strongly advised to check suitability and specifications of products before ordering.
To Cancel an Order
Please send an email to nexusmatting@gmail.com to cancel an order.
Damaged on Arrival
Please advise in 24 Hours of Receipt of item by email nexusmatting@gmail.com
Faulty Manufacturing
Please advise in 24 Hours of Receipt of item by email nexusmatting@gmail.com
Change of mind
Please advise in 14 Days of Receipt of order by email nexusmatting@gmail.com, and cost of return of the goods will be pay by the customer.
Exchange Policy
Please advise in 14 Days of Receipt of order by email nexusmatting@gmail.com, and cost of return of the goods will be pay by the customer
